"This letter is about four and a half years late. I can't tell you how many people we tell about you. It got to the point after the first few months at the bus stop that I had to stop talking about Ridgewood. My neighbors were amazed that we were able to contact you about problems or concerns we were having. They also couldn't believe that after the first year in our home we were still using your electrician and plumber. Needless to say my neighbors haven't had very good experiences with their builders. John Hannula has been there for us on numerous occasions over these past almost five years..He has been a life saver.I could list numerous examples but I think you can get my message by me just saying that John is indispensable!! My husband and I are proud to own a Ridgewood home. Your philosophy of taking care of the homeowner and being there for them long after they sign at closing is commendable. You are in a class by yourself and should be proud of that fact."

-Andrea

"When shopping for a new home, I wanted to purchase from a builder with a highly regarded organization. My research on Ridgewood Homes showed you to be the type of firm that would be around for years to come and would stand by your product. It is now 7 years later and you have proven yourselves worthy of all praise.We were delighted to find that high quality customer service still exists in this day and age. . . . We are proud of our home. It is our single largest investment and we take great care to maintain it properly. We appreciate very much your understanding of the way we feel and for standing behind your product. We will be making a point of telling all of our friends and acquaintances about your professional people and company. Should any of them be considering the purchase of a home, they need to be sure it is a Ridgewood home. Nothing less than the best should be accepted."

-Patricia

"Susan and I want to take a moment to tell you what a pleasure it has been to work with you and everyone at Ridgewood over the past five years. We certainly consider ourselves fortunate to have selected a builder with such a strong sense of quality and integrity. You never once failed to stand behind your product, and we've enjoyed a builder/homeowner relationship that is unmatched among any homeowners we know."

-Lance

"The piece de resistance came when your warranty manager told me to call your office anytime, even if the one year anniversary has passed. This just proves what we already know - that Ridgewood Homes takes pride in the homes they build and are confident that the homes have been built to last and to please their owners."

-Charles & Maureen

"I just wanted to write you a brief note to express my gratitude for the services provided by you and your staff, especially Tom. He returns calls promptly, handles matters courteously, and is genuinely concerned about making sure things get done properly. We really love our new Ridgewood home and feel even more secure knowing that you and your staff are there to assist us under any circumstances."

-Rick

"Thanks so much for making the buying experience so wonderful for Chris and Kathy. They are so pleased with the finished product and they felt so endearing to your staff and their performance."

-Peggy

"Thanks once again for making this move into our Ridgewood home so very easy. The service and kindness I have received from all of you is unparalleled."

-Linda

"Special thanks to Jim, John and Louie and most importantly Alex for bringing together a great team."

-Agnes

"Thank you for building such a beautiful home for us. Your attention to detail and your program for taking care of problems over the next year puts you ahead of 90% of builders! It has been a pleasure doing business with you."

-Cindy & Jim

"We are very impressed with how helpful and responsive your company has been this entire year. You and your staff have been a pleasure to work with from top to bottom. Everyone has been very polite, responsive and professional. We love our new home!"

-Karen

"I can't thank you enough for all the things you did to ensure that our home building experience was a pleasant one.You always approached things with a "can-do" attitude and then you delivered on your commitments. A new homeowner couldn't ask for much more."

-Lori & Michael

"Ridgewood Homes' customer service has been excellent and far exceeds the customer service (if any) our neighbors have received from their builder. Our next door neighbors have said their next house would be a Ridgewood Home! We are very pleased with our home and especially Ridgewood's commitment to customer service."

-Susan

"Your employees are dependable and trustworthy, and we appreciate all of their efforts. . . . We feel we were lucky to have bought a Ridgewood home. We thank you for making us happy and content."

-Nancy & Paul

"As each day passes, we continue to remain very pleased with both our purchase and the customer/supplier relationship that you have supported. As we get more familiar with the area and other builders, we have not found an area or a builder that comes close to meeting the same quality standards."

-June & John

"We are really pleased with our new home at The River Club and couldn't be happier with our friends at Ridgewood. They have been a real pleasure to deal with - the best we've ever experienced."

-Jeff